How do you use modern technologies for effective claims handling? How do you cope with new fraud challenges presented by Internet? How do you manage cost-cutting in claims without compromising the quality of services? Are complex cross-border claims your strong point or can you still improve to meet growing customer expectations?

 

Claims handling, “the moment of truth” for insurance companies, is a process of continuous improvement. Jacob Fleming’s Effective Claims Management event will bring together claims professionals from traditional and new dynamic insurance companies. Come and see if other companies are not ahead of you in their claims management initiatives.

 

• Chief Claims Officer, Zurich Financial Services
• Chief Operations Officer, INEAS
• Head of Claims, Topdanmark
• Claims Fraud and Investigations Manager, Zurich
• Regional Technical & Strategic Manager, AIG

 

 

• Listen to Chief Claims Officer of Zurich Financial Services explain their methods of cross-border claims cooperation
• Debate with Chief Operations Officer of INEAS, progressive Dutch online insurance company, on the future of claims management
• Compare your technology solutions with leading Danish company Topdanmark, presented by its Head of Claims
• Learn how to fight the latest fraud threats presented by Internet with Zurich’s Claims Fraud and Investigations Manager 

                                                                                    

Chief Technical Officers, General Managers, Vice-Presidents, Managing Directors, Global Heads, Heads and Senior Directors for Claims, Claims Supply Chain Directors, Claims Controllers, Customer Services, Fraud Managers and Outsourcing Managers